Terms and conditions

PURCHASE CONTRACT

This website is managed by Aur’a Natural Gold Water Ltd (“we”, “us” or “our”). By using the aura-goldwater.com website, you are compelled by these Terms & Conditions. All use and purchases made on this website are governed by these Terms & Conditions at any time. The Terms & Conditions governing any given use or purchase will be those in effect at the date of your order or specific use. If you use or order goods after we have published any changes, you will be compelled by those changes. Therefore, you should check before each use or order to ensure that you understand the Terms & Conditions applicable to your site’s visit or purchase at that time.

We will confirm your order placed on our aura-goldwater.com website by sending an e-mail to the e-mail address you have provided to us.

Please note that the order confirmation does not constitute our acceptance of your order. Subject to our cancellation rights the completion of the order will take place when we despatch the goods to you.

You must be 18 years old or over to place an order on our website.

METHODS OF PAYMENT

Payment can be made via PayPal. We also accept part of the amount to be paid by coupons.

DELIVERY

We make sure that deliveries are made within a short time. It is your responsibility to ensure that someone is available at the delivery address at all times during the delivery slot. We may ask that person to signs for the goods on delivery. If no one is at the address when the delivery is attempted, the goods will be retained by us. We will leave notification of delivery and will telephone to attempt to rearrange the delivery.

Please note adverse weather conditions or other events outside of our reasonable control may result in the occasional late or cancelled delivery. If that is the case, we will contact you as soon as we can to reschedule your delivery time and date. If that’s the case, our liability to you will be limited to the price of goods not delivered and any delivery costs paid by you for that particular order.

We will not be considered to be in breach of contract or of these Terms & Conditions as a result of any delay in our performance or failure to perform our obligations if that is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, riot, acts of terrorism or war, breakdown of equipment, accident or road traffic problems.

GENERAL

These Terms & Conditions will be governed by UK law, and the parties submit to the exclusive jurisdiction of the UK courts concerning any dispute which may arise between them.

You may not copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the aura-goldwater.com website without our prior written permission. Aur’a Natural Gold Water Ltd may impose a fee on any intended use of the material data and content contained on our website, other than for placing orders.

CUSTOMER COMPLAINTS

Any Customer’s complaints should be addressed to the Aur’a Natural Gold Water Ltd by filling the form on the “Contact” page or at the e-mail link, address or telephone numbers listed on our website on the “Contact” page.

CANCELLATION OF DELIVERIES

We reserve the right to cancel your delivery at any time if we suspect fraud or have reason to believe you are in breach of these Terms and Conditions. We can cancel your order as well if any other terms and conditions relating to your order are infringed, or if there is an outstanding payment for your order.

In the rare event that unforeseen operational or technical issues occur, we may need to cancel or rearrange delivery. If this happens, we will do your best to contact you to arrange an alternative delivery date.